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Account and subscription
Create an account, change plan, billing.How do I create an account?Click "Sign up", enter your email, and choose a password.
How do I change plans?From the Pricing page, choose your new plan: the change takes effect immediately.
Files and privacy
Where do my files go, accepted formats, limits.Are my files sent to a server?The PDF tools process your files directly in your browser.
What's the maximum size?Up to 100 MB per file and 20 files per batch.
Using the tools
Import, adjust settings, download.The download doesn't startAccept your browser's confirmation prompt, then try again.
Dictation isn't workingUse Chrome or Edge and allow microphone access.
Editors
the PDF tools and the others.Is my work saved?Yes, the editors save automatically on your device. Export to keep a copy.
What export formats are available?PDF, JPG, PNG, text, Excel, or Word depending on the tool.
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